PERSONALIZED STATIONERY ORDERING HELP
How do I place an order for personalized stationery items?

1. Select a format - this will be applied to all of your items to give your firm's visual identity a consistent image.
2. Select the type of paper you would like your stationery produced on. You may choose from a variety of 100% or 25% cotton content products. We recommend Sheffield Linen.
3. Select the ink color(s) you would like applied to your stationery items. If you select more than one color, you will need to explain what copy should appear in what color. For example, firm name in Blue, remainder in black.
4. Special ordering instructions:
1. Business cards - select the weight and color of the card. Most popular weight is medium. Select one of the following processes: engraved, raised printed or flat printed.
2. Letterhead and second page- select the color of the sheet and the process. We recommend a 100% cotton fiber paper to enhance the identity of your stationery and your firm.
3. Envelopes - select the color of the envelope and the type of closure you prefer. We recommend laser seal for laser printers. Self-seal envelopes are not recommended for laser printers.
4. Fill in the information you would like us to engrave or print on your stationery items. Please verify all information to be included.
5. Proofs - let us know if you would like to see a proof of the stationery items being ordered before they are produced. If so, indicate how you would like to see the proof. Your options are fax, e-mail or mail. To view e-mailed proofs you will Acrobat Adobe reader. It's available free from: http://www.adobe.com/products/ acrobat/readstep.html.

What happens after the order is sent to ALL-STATE?

1. We will prepare your stationery based on the information provided. If there are any questions, one of our graphic specialists will contact you to discuss.
2. We have a team of Professional Proofreaders who will verify the information for accuracy to the specifications you submitted and we will ship the completed stationery items within 10 days after you've placed your order.
3. If you request a proof, this will arrive within 3 business days after you've placed your order. Once you've given your okay for us to proceed, we will ship the completed stationery items within 7 days.
4. We will ship your order via UPS ground from the nearest manufacturing location. Please allow 2-3 business days for shipping.
5. You may track your order through our site. Log in and click here https://www.aslegal.com/reports.asp or simply log-in and go to the Reporting link on the right side of the screen.

How and when may I change my order?

1. When contacting us to make a change, please provide your firm's account number, your name and where we can reach you.
2. After you've submitted your order, you may call ALL-STATE at 1.800.222.0510 8:30 am to 7:00 pm EST to request a change be made.
3. You may fax a change to 800.634.5184, 24 hours a day.
4. You may e-mail a change to info@aslegal.com.
5. If you select to change or cancel an order after much of the processing has been done, additional charges will incur. See this page for more details http://www.aslegal.com/policies.